Privacy policy
Your privacy matters. This policy explains how we collect, use, and protect your personal information.
Information we collect
We collect personal information you provide directly — such as your name, contact details, financial information, and details about the property — when you request a consultation, submit an application, or otherwise contact us. We may also collect limited technical information (such as your IP address) when you use this website.
How we use your information
Your information is used to assess your mortgage needs, source and present suitable lender options, process applications, communicate with you, and meet our legal and regulatory obligations. We only use your information for the purposes for which it was collected or as permitted by law.
Sharing your information
To arrange your mortgage, we may share relevant information with lenders, insurers, and service providers involved in your transaction. We require these parties to protect your information and use it only for the intended purpose. We do not sell your personal information.
Consent
By providing your information, you consent to its collection, use, and disclosure as described in this policy. You may withdraw your consent at any time, subject to legal or contractual restrictions, by contacting us.
Safeguards
We use reasonable physical, organizational, and technological safeguards to protect your personal information against loss, theft, and unauthorized access, in accordance with applicable Canadian privacy legislation (PIPEDA).
Access and questions
You have the right to access and request correction of your personal information. To make a request or ask a question about this policy, please contact us using the details below.
Contact
Tai Chau, Mortgage Agent, Level 2 · Mortgage Architects #10287
mortgage@taichau.com · (416) 388-1505
5675 Whittle Rd, Mississauga, ON L4Z 3P8